Contact Us
This page tells you how to reach the editorial team at Sweepstakes Casinos, what we can realistically help with, and where to go instead when your question is about a specific account, a coin redemption or a problem with an operator. We cover new sweepstakes casinos and social casinos for US readers, so most of the messages we get fall into one of a handful of categories — and a few of them are better answered by someone other than us.
Write to the editorial team at [email protected]. We read everything. We reply to corrections, press and partnership queries first, because those affect what other readers see on the site.
What to email us about
- Corrections and outdated details. Redemption minimums move, eligible state lists change, welcome offers get pulled. If something on a review page no longer matches the operator's official rules, tell us which page and what changed. This is the single most useful message you can send.
- A new platform we haven't covered. The list of new sweeps casinos turns over quickly. Send the site name and, if you have it, a link to its sweepstakes terms and conditions.
- Feedback on our comparisons. If a criterion we use doesn't reflect how you actually choose a site, say so.
- Press, media and partnership enquiries. Include the company you represent and what you're proposing.
- Questions about how the sweepstakes model works in general terms — Gold Coins versus Sweeps Coins, no-purchase-necessary entry, what identity verification usually involves.
What we can't do from here
Sweepstakes Casinos is an independent comparison and review site. We are not an operator, we do not hold player accounts, and we have no access to anyone's balance, coin package history or redemption queue. That means we cannot:
- Check, unlock, close or restore an account at any platform
- Release, expedite or dispute a prize redemption
- Award Gold Coins, Sweeps Coins or free coins of any kind
- Verify your identity documents or resolve a failed KYC check
- Override a geolocation block or a state restriction
- Give legal or tax advice about redeemed prizes
For any of those, contact the operator's own support team through the help section inside your account, and keep a copy of what you send. If you're not satisfied with the response, ask the operator for its formal sweepstakes complaints procedure — legitimate platforms publish one, usually within their official rules or terms.
How to write a message we can act on quickly
- Name the page on reddoors.org you're writing about, or paste the URL.
- Say what you expected to find and what you actually found.
- If it's a correction, point to the source — the operator's official rules, terms and conditions, or its published eligible-state list carries far more weight than a promotional banner.
- Tell us your state if it's relevant. Availability and age rules differ across the US, and a lot of "this is wrong" messages turn out to be state-specific.
- Don't send screenshots of personal account details, ID documents or payment information. We don't need them and we'd rather you didn't share them.
How we make money, and why it doesn't change what we publish
We earn commission when a reader signs up through some of the links on this site. That relationship does not buy a position in our rankings, a higher editorial rating or a softer review. We research operators, read their published sweepstakes terms and conditions, and score them against the same criteria whether or not there's a commercial arrangement in place. If you think a review reads like an advert, that's exactly the kind of message worth sending to the address above. Our ratings are editorial judgments, not customer-review scores.
Questions about specific platforms we cover
Readers often email about the sites at the top of our new sweepstakes casinos list. Here's what we can tell you from the published offers, and where you'll need to go to the operator instead.
Spinblitz
Our highest-rated entry at 10.0, and the one that generates the most questions — mostly about the headline 100 Million Gold Coins with the BLITZ JACKPOT. Worth understanding before you write to us: Gold Coins are the play-for-fun currency. They are not redeemable for prizes, so a very large Gold Coin figure tells you about session length, not about potential prize value. The Sweeps Coins side is what feeds redemption, and the qualifying conditions, promotional playthrough and any coin expiration dates sit in Spinblitz's own official rules. Limitation: a headline number that big can give a misleading impression of what the offer is worth, and we can't confirm the redemption terms attached to it on your behalf — check them on the operator's site before you sign up.
Lone Star
Rated 9.8, and included here because its welcome package splits the two currencies clearly: up to 500,000 GC and 105 free SC. That dual structure is the cleanest illustration of the sweepstakes model we have on the list — Gold Coins for standard play, Sweeps Coins as the promotional entries that can, subject to minimums and verification, be put forward for prize redemption. Limitation: "up to" does real work in that headline. The maximum usually depends on tiered coin package purchases, and the free-entry route to Sweeps Coins is a separate mechanism described in the official rules rather than part of the advertised bundle.
Casino.Click
Rated 9.6, and a useful contrast to the two above because the offer is deliberately small: 150 extra coins and 10 free spins. Modest sign-up rewards are not automatically worse. What matters more is the daily free coin drip, the game library and whether redemption minimums are achievable from the free entries alone. Limitation: free spins are typically tied to named titles and to a specific coin type, so they often don't build Sweeps Coins at all. Read which currency the spins pay in before assuming they move you toward a redemption.
SplashCoins and the rest of the list
SplashCoins (9.6) leads with a 200% welcome offer, a percentage-based structure that only means something once you know what it applies to and what the cap is. Free Spins (9.6), Lucky.me (9.4), Crown Coins (9.3), Crash Duel (9.2), Spree (9.1) and Mr Goodwin (8.9) round out the list, each with its own published welcome bundle. For any of them, the questions we'd ask before the offer: which states are eligible, what the minimum redemption threshold is, and how long Sweeps Coins stay valid.
| Platform | Editorial rating | Headline offer as published |
|---|---|---|
| Spinblitz | 10.0 | 100 Million Gold Coins with the BLITZ JACKPOT |
| Lone Star | 9.8 | Up to 500k GC & 105 free SC |
| Casino.Click | 9.6 | 150 extra coins & 10 free spins |
| SplashCoins | 9.6 | 200% welcome offer |
| Free Spins | 9.6 | 950,000 GC + 75 SC + 20 free spins on Gorilla Slot |
| Lucky.me | 9.4 | 40,000 GC & 40 free SC welcome bundle |
| Crown Coins | 9.3 | 150% welcome bonus |
| Crash Duel | 9.2 | 200,000 GC + 100 free SC |
| Spree | 9.1 | 25,000 GC welcome offer |
| Mr Goodwin | 8.9 | 125,000 free coins on sign-up |
All offers are subject to each operator's terms, eligibility rules and state availability, and can change without notice. Outcomes in casino-style games are determined by chance.
Money questions we get, and the honest answers
Because this comes up constantly: taking part in a sweepstakes casino does not require a purchase. Coin packages are optional, and legitimate operators publish a free alternative method of entry — commonly a mail-in request set out in the official rules — alongside daily login rewards and promotional drops. Anyone telling you that buying is the only path to a prize is describing the model wrongly.
Where purchases exist, US platforms typically accept debit cards and online payment providers, with some supporting ACH bank transfers. Prize redemptions generally run back to a bank account or, on some sites, to gift cards. Common conditions across the sector: a minimum Sweeps Coin balance before you can redeem, promotional playthrough on coins received through a bonus, identity verification before a first redemption, and processing times that vary by method and by how busy the operator's review queue is. We can't quote a figure for any individual platform here — those numbers change, and the operator's current terms are the only reliable source. Prize redemptions may also be taxable under federal and state rules, so keep records and check official guidance.
Eligibility, age and state availability
Availability varies by state. Some states restrict or prohibit sweepstakes casinos, some operators choose not to serve particular states regardless of the law, and the picture changes frequently as legislatures and attorneys general act. Geolocation checks enforce this at sign-up and at redemption.
Minimum age is usually 18, but some operators set 21 either across the board or in specific states. These platforms are for adults only. We don't tell readers whether a given site is legal for them personally — that depends on your state and your circumstances, and it's a question for the operator's terms and, if you need certainty, a qualified source. What we do is describe the model accurately: promotional sweepstakes with a dual-currency structure, which is a different legal and consumer-protection framework from a state-licensed online casino, even when the games look identical.
Beyond the casino floor: what else these operators run
Several sweepstakes brands run more than one product line under the same account. Alongside slots, table games and live dealer rooms, you'll find social sportsbook-style predictions on some platforms, crash and instant-win titles — Crash Duel's name gives away where its focus sits — and daily tournaments or leaderboard events. These sit under the same sweepstakes rules but often have their own eligibility terms, their own playthrough conditions and, in the case of prediction products, a narrower list of eligible states. Check each product's rules separately rather than assuming the casino terms carry across.
If gambling stops being fun
Play-money currencies can still become a problem, particularly where coin packages are involved. Every reputable operator offers deposit limits, cooling-off periods and self-exclusion in the account settings. Independent help is available from the National Council on Problem Gambling and Gamblers Anonymous, and blocking software can restrict access at the device level. Our responsible gaming resources page sets out the practical options. If you'd like us to add a resource we've missed, that's a genuinely welcome email.
Before you write
Most questions we receive are already answered on the site: who we are and how we rate operators covers methodology and independence, and our terms and conditions set out how the site itself operates. If yours isn't covered there, send it to [email protected] with the page and the detail you're questioning. We'd rather hear about something we got wrong than have it sit there. Reviewed and fact-checked by Emily Flores, Sep 26, 2026.